Will Harris - Technical Writer

I have extensive experience writing task-based documentation for software and developer-level guides. I have excellent written and verbal communication skills and enjoy working in a team-oriented environment. I quickly learn new technologies and new projects and have a hands-on exploratory attitude when learning complex software. I work well under pressure and am committed to meeting strict deadlines while conforming to defined writing styles and documentation standards.

Highlights of Educational & Professional Skills

  • Master of Science in Technical Communications
  • Technical writing experience documenting software and authoring developer guides.
  • Extensive documentation experience working with Java code examples and tutorials.
  • Proficient in a wide variety of desktop-publishing, photo editing, and multimedia tools.


Professional Experience

Technical Writer
PrimeTime Technologies

Current contract position

Principal Technical Writer
Oracle, Inc.

Authored computer programming guides, SDK and API developer documentation, administration guides, and online Help for software products and technologies employing Java, JSP, Web Services, REST, JSON, XML, and HTML. Administration-level experience with WebLogic and WebSphere Application servers and experience with the Oracle JDeveloper development environment and Oracle database. Worked with Scrum teams using Agile development methodology promoting collaboration between self-organizing and cross-functional teams.

Employment dates: December 2006 – September 2015

Information Developer
Stellent Software

Authored computer programming guides, component architecture documentation, SDK and API documentation from Java source code and other technologies including SOAP, REST, JSON, and XML. Authored system administration guides and online Help for software products. Developed web-based applications employing Java, JavaScript, and JSP (Java Server Pages). Experience with multiple development environments including Eclipse and Javadoc comment notation and generation.

Employment dates: April 1999 – December 2006 (Purchased by Oracle, Inc.)

Technical Writer
Digi International

Authored configuration instructions for data communications equipment, online Help for software and diagnostic programs, and hardcopy documentation for network administrators. Authored computer programming guides and API documentation. This involved reading the C source code to produce accurate documentation for programmers designing data communications device drivers. Produced Web and CD-ROM based documentation. Designed hypertext interfaces and on-line navigation aids. Produced HTML based documentation with Java Applet as navigational tool.

Employment dates: January 1995 – March 1999.

University Education

Master of Science in Technical Communications

Metropolitan State University (Saint Paul, Minnesota)
Minnesota State Colleges & Universities: Metropolitan Campus

Read program details.

Bachelor of Arts in Technical Writing with Programming Track

Metropolitan State University (Saint Paul, Minnesota)
Minnesota State Colleges & Universities: Metropolitan Campus

Read program details.

Recent Technical Workshops

Authoring & Development Tools

  • Desktop Publishing: Adobe FrameMaker, Structured FrameMaker, Adobe PageMaker, Adobe Acrobat, Adobe Exchange, Microsoft Word, Microsoft Publisher, Microsoft Excel, PTC ArborText with DITA Open Toolkit, Abortext Publication Manager, ArborText Adept Editor, WebWorks ePublisher, QuarkXPress, MadCap Flair
     
  • Web Help Authoring and Multimedia Development: Microsoft FrontPage, MacroMedia Dreamweaver, MacroMedia Director, TechSmith Camtasia, Avid Cinema, HTMLHelp / WebHelp / JavaHelp, BlueSky RoboHelp / RoboHTML, HotDog Professional Webmaster Suite, HomeSite, Auscomp 1st Java Navigator, Jasc Animation Shop, TechSmith Camtasia (screencast production)
     
  • Photographic Editing and Drawing Tools: Adobe PhotoShop, Jasc Paint Shop Pro, Visio Technical & Professional, Microsoft Photo Editor, Corel PhotoPaint, CorelDraw, Xana3D, SnagIt

Writing Samples

Primary Author - Developer's Guides
I am the original and primary author (as content developer) for these guides:

Primary Author - Integration Guides
I am the original and primary author (as content developer) for these guides:

Primary Author - Installation Guides
I am the original and primary author (as content developer) for these guides:

Contributing Author (partial list)
I am a contributing author to a number of Oracle guides where I am the primary author of specific chapters or specific sections documenting new features or new functionality.



 

 Download Resume


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